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Showing posts with the label General Information

How to handle a Complaint

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Below is a fascinating summary of the standard process that is rarely mentioned in the public domain of how to handle a complaint...

1. LISTEN
By rights front line staff should listen to your complete complaint without interrupting and simultaneously demonstrating positive Body Language, including eye contact, the mirroring skills technique and the correct supportive expressions.

If they do not listen to you, it demonstrates a lack of training, so you should immediately and kindly request that they take more care to listen to you as a common courtesy. Some staff just need a reminder.

2. EMPATHIZE
Here the person receiving the complaint is supposed to show empathy, which means to demonstrate an understanding of your complaint, circumstance or situation. All too often service people get this part wrong and proceed to explain coldly, quote policy or attempt an early conclusion thus skipping empathy. This usually puts the conversation on a track to failure.

At this stage, make sure that yo…

10 of the Most Beautiful Beaches in the World!

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Blue crystal clear waters, white sand, unique setting...

We have found and we present you some of the most beautiful beaches around the world!

1. Grande Anse Beach, Seychelles
2. Calabria Tropea, Southern Italy
3. Tahiti Beach, Abaco, Bahamas
4. Whitehaven,Whitsunday Island, Australia
5. Wineglass Bay, Tasmania, Australia
6. Grace Bay, Turks and Caicos
7. Puerto Valarta, Mexico
8. Navagio Beach, Zakynthos, Greece
9. Cinnamon Bay, St John, Virgin Islands
10. La Concha Beach, San Sebastian, Spain

11 smart solutions for simple problems!

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We've all come across to problems that might wreck our day and we panic because we can't think of any effective solution to deal with them. We often give up trying and accept the fact that there's nothing else to do, however a simple internet research is most of the times lifesaving. Take a look at the list below and remember; there's always an easy way out!
Remove chewing gum that's stuck on your hair by brushing the specific area with vaseline or butter.In order to clean the candleholder from candle drippings, put it in the freezer for 20 minutes and everything will get clean.If you want to pass a thread through a needle, spray the tip of the thread with hairspray.If you want to measure a specific portion of honey for a recipe, smear oil on the spoon you are going to use. The honey will not stick on the spoon.Remove salts from your leather shoes by rubbing the specific area with a solution of one tablespoon of vinegar and a cup of water.If your sports shoes smell…

Cheap flights and their principles - Why are they so cheap?

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There are several low cost airlines around the world. However, all differ in their service and what they offer but many of them are following specific principles in order to lower their costs and gain money.

For all those wondering why some airlines are cheaper than others, we present you some of their key principles and we explain how do they manage to offer cheap flight tickets to travelers.
Standardized fleet: This might include lower training, lower maintenance costs, purchasing many aircrafts in order to achieve a discount. Another key principle is to keep only the essential features. Some of these might be reclining seats, pilot auto-throttle and frequent flyer schemes. They prefer to use secondary airports that cost less, in order to decrease their landing fees. Many low-cost airlines prefer to have many flights per day in order to be as less time on the ground as possible and pay lower airport charges. They also achieve to reduce their costs by not having calling centers and…

Unknown and Weird Regulations Around the World

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Have you ever wondered that you might do something illegal when you traveling, without knowing it? It might seems weird, but some countries have regulations that are not known to the tourists. What is more, sometimes can even get someone in jail or at least, has to pay a fine!

It is important for all tourist to have in mind that several restrictions and local norms are extremely different from country to country. Thus, it would be better before visiting a specific destination, to know about their various set of laws in order to avoid any trouble.

British Foreign Affairs Office notes that the majority of the tourists who came across with ‘’illegal activities’’ have traveled at Netherlands, Italy and United Arabic Emirates!

Thus, we present you some of these unique and not so-known policies and regulations:

Netherlands: Although in Netherlands is legal to use ‘’soft drugs’’, is only allowed to use them in certain places! The possession of any illegal drugs or their purchase outside…

5 of the most weird and extraordinary hotels in the world!

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If you don't like simplicity and desire to experience the "extraordinary" the following hotels will take your fancy and ensure an unforgettable experience:





4. Igloo Village Kakslauttanen, Lapland, Finland
Guests can choose between traditional igloos made of snow and more futuristic ones that are made of glass.



Most Common Travel Scams and Tips to Avoid

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10 of the Most Bike Friendly Cities in Europe

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As cycling becomes an alternative way of life, a large number of cities are investing in order to become ''Bicycle Paradise''!

We hereby present you with 10 cities all over the world that are claimed to be a dream for every cyclist:



Cancer Survivors are Over-charged for Travel Insurance

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A Money Mail investigation has revealed recently that many cancer survivors have to pay 25 times more for travel cover than they should pay. What is more, the specific research presents cases where travelers had to pay more than £2000 for a two-week holiday, when in reality the actual cost was about 90!

There are several insurers and companies who are accused for over-charging travellers and not taking into consideration factors such as stability of their situation and current health conditions! Sometimes, the price is so high that makes it impossible for them to travel or the insurance is more expensive than their holiday costs! Expensive prices sometimes make cancer survivors or cancer patients to hide their health condition as the cost is horrendous.

A key problem is that many insurance companies do not take into account recent researches that show that 4 out of 10 people with cancer survive and are able to live a normal and healthy life. They are over-charging people for treatment…

Share your story with our readers!

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If you love travelling and live an adventurous life, then probably you are at the right place! Since the creation of our blog, we have been constantly trying to give useful and interesting information about travelling. Some years afterwards, we can now tell readers are satisfied by our articles’ content.

However, Perpetual Traveller wants to give the chance to young, creative and enthusiastic writers to see their name featured on our blog.

Have you ever been on a trip and can give an extra tip to the public? Have you travelled around the world and have created a collection of amazing photos? Have you ever had an unforgettable experience to remember or even to avoid?

You can now share your story with our readers and gain recognition for doing what you actually love; travelling. Your article will be posted on various Social Media Groups and will be read by thousands of people.

We welcome Guest Bloggers who want to write an original article for us to send us everything they have gathered, f…

Shocking Results from Facebook Users Behaviour Research

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Recently, researchers have achieved something rather shocking.
Experts were able to accurately assume a Facebook user’s race, IQ, sexuality, substance use and political views using only their ‘likes’.

What came out from the research is that users on Facebook unintentionally reveal personal information including their sexual orientation, drug use and political beliefs.

Michal Kosinski, the lead Cambridge University analyst who worked with Microsoft Research on the study, has stated that “The important point is that, on one hand, it is good that people’s behaviour is predictable because it means Facebook can suggest very good stories on your news feed.”
“But what is shocking is that you can use the same data to predict your political views or your sexual orientation," he added.

Based on the 58,000 Facebook users behaviour, analysts were able to predict whether men were homosexual with 88% accuracy by their likes of Facebook pages, even if those users had not explicitly shared their…

Book Review: The Secret of Quantum Living

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For years people have been waiting for a book that merges the abstract Eastern philosophy of inner peace with the scientific applications of quantum physics. Well, that book has finally arrived!

The Secret of Quantum Living is a straightforward guide that offers profound spiritual insights and a practical, easy-to-apply process for healing and harmonious living. Join Dr. Frank Kinslow on a journey to deep inner peace through what quantum physics call the "implicate order."

Within the pages of this powerful book, you will learn Dr. Kinslow's process of Quantum Entrainment® (QE) and discover how to enrich and enliven all areas of your life. You'll be able to resolve problems or challenges you face by applying QE to your finances, your relationships, your sex life...and even your eating, sleeping, and exercising habits. You will also uncover ways to dissolve anger issues, negative thinking, physical pain, and emotional discord. And the great news is that anyone can p…

Russia Sets Dates for Return to Space Station

Russian space agency Roscosmos has set tentative launch dates for the next unmanned and manned missions bound for the International Space Station. The program had been on hold since an unmanned Progress cargo space craft failed to separate from its Soyuz-U carrier rocket and crashed back to Earth in Siberia in late August.

Roscosmos said it has found the source of the problem - a clogged fuel supply pipe in the Soyuz rocket. The next Progress launch is scheduled for October 30. Then if all goes as planned, a Soyuz manned mission will liftoff on November 12.
Source: planetdata.net

Jet Diverts to Athens for Bomb Threat

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Apr 4, 2011 — A bomb threat forced a jet full of British tourists headed to the Egyptian resort of Sharm el Sheikh to make an emergency landing in Athens, Greece on Monday (4/4). The Thomson Airways' Boeing 757 landed safely in Athens, the 213 passengers and crew were evacuated, and the jet is being inspected.

Source: Planet Data

Southwest Airlines Looking for Fuselage Cracks in 737s

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Apr 4, 2011 — Southwest Airlines on Saturday grounded dozens of its Boeing 737s, after one of them developed a large hole in its fuselagewhile in flight last Friday. The company, along with Boeing is inspecting these aircraft for "subsurface fatigue in the skin that is not visible to the eye."
The NTSB is also probing the cause of the hole and says it found additional cracks in the "lap joint along the fuselage" of the affected aircraft.
The NTSB says that Boeing has indicated that it will be drafting a Service Bulletin to address the problem, and once this is complete the FAA will make a determination whether to make it mandatory for all similar 737 airplanes.

Source: Planet Data

Avis launches iPhone app

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Car hire customers can now book rentals directly from their iPhone using the new Avis app, with the added benefit of using GPS to locate the nearest Avis location. The new app enables iPhone users to search for vehicles, obtain quotes, book rentals, store user preferences, and locate nearest Avis locations. Other rental companies to have released iPhone apps in the last few months include Europcar, Budget, Sixt and Hertz. For more information visit avis.co.uk/iphone_help, and for a list of car hire companies offering iPhone apps, visit the iTunes store. Source: http://www.businesstraveller.com/news/avis-launches-iphone-app PT Comment:

Avis launches iPhone app

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Car hire customers can now book rentals directly from their iPhone using the new Avis app, with the added benefit of using GPS to locate the nearest Avis location. The new app enables iPhone users to search for vehicles, obtain quotes, book rentals, store user preferences, and locate nearest Avis locations. Other rental companies to have released iPhone apps in the last few months include Europcar, Budget, Sixt and Hertz. For more information visit avis.co.uk/iphone_help, and for a list of car hire companies offering iPhone apps, visit the iTunes store.
Source:businesstraveller.com
PT comment:

Evidence Eliminator - the world's #1 PC security utility

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Following our recent article on Privacy, we would like to share with you the best Security Utility that we know on the Internet > Evidence Eliminator.
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It is a proven fact routine Forensic Analysis equipment such as EnCase and F.R.E.D. used by Private and Business Investigators, Law-Enforcement and others, can recover evidence from parts of your hard drive that you thought were empty, parts that you had cleaned. 

Your hard drive might appear clean but still be full of 'sensitive material' that you did not want to download in the first place and it might very well be a Serious Criminal Offence in your country to have that data stored on your computer even if you didn't know it was still there. You could go to Jail! Pressing 'Delete' or emptying your 'Recycle Bin' - or even 'Formatting' your disk - simply will not work, the 'sensitive material' will still remain on your hard drive! 

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